Who we are
We are “The Computer Emporium” an online web store selling electronics, gaming, and multimedia products. Our store is accessible both physically or via our online platform www.computeremporium.co.za
One of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Computer Emporium and how we use it.
We will take appropriate technical and organizational measures to ensure that your personal information is kept safe and is protected against unauthorized or unlawful processing, accidental loss, damage, alteration, disclosure, or access. We will provide you with access to your personal information to view and update personal details as you wish. We will promptly notify you if we become aware of any unauthorized use, disclosure, or processing of your personal information. We will provide you with reasonable evidence of our compliance in regards to our obligations within reasonable notice and request. We will upon your request, promptly return or destroy any and all of your personal information in our possession or control, except for that which we are legally obliged to retain.
We will not retain your personal information for longer than which it is needed unless we are legally required to do so, or if you consent to us retaining such information for a longer period.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect on Computer Emporium. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Online Generator of Privacy Policy.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including:
Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud
Where an email address is provided by you, we will only use it for purposes of communicating with you regarding an order placed with us, unless you provide permission or opt-in to receive various communications transmitted to our mailing list such as newsletters, promotions, updates, product information, etc.
If you do opt-in to our mailing list you can at any point unsubscribe via the unsubscribe function within the mail or by contacting us directly.
We do not share any user information with 3rd parties and make sure all sensitive user information is encrypted. We will never sell your information to 3rd parties without your express permission to do so for any specified purpose.
We may disclose your information where required to do so by law or a law enforcement agency.
Log Files
Computer Emporium follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Computer Emporium uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read “What Are Cookies” from Cookie Consent.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Computer Emporium, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Computer Emporium has no access to or control over these cookies that are used by third-party advertisers.
Third-Party Privacy Policies
Computer Emporium’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found on the browsers’ respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business deletes any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Computer Emporium does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
We are POPI Compliant in that we adhere to the Protection of Personal Information Act (POPI Act) which governs the way in which you handle the personal information (such as names, email addresses, and physical addresses) that you collect from others.